TALK TO THE SHOP.
Repair questions, fitment checks, dealer requests, or a story from the trail.
Quick answers,
before you write.
Most questions land in the same six categories. Skim here first — if your answer isn't, the form above always wins.
Average reply on weekdays is 6h 24m. Weekend messages get answered Monday morning, MST.
Email info@lonerockconcepts.com with your order number and photos of the issue and we will find a solution.
As long as your order hasn't already shipped, yes. Just reply to your confirmation email and send us a text ASAP with the requested changes.
30 days, field-tested or not. We'd rather you actually try it.
Average shipping times are 3-8 business from the day you placed your order, when you select free shipping. Expedited shipping options are available at check out.
We make adapters for almost every container on the market. If you don't see your container listed send us an email and we will tell you if we have an adapter that fits it.
Yes. We stand behind our products. Wear and tear items and smaller components as well. You just pay for shipping.
Selectively. Tell us about your shop, and we will let you know if we think its a good fit.
Partnership ideas are always welcome but we are selective in who we team up with. We do not partake in paid placement.
